Warranty Information

General Warranty Information

TruckAC.com reserves the right to conduct a review and inspection of each warranty claim and to accept or deny any claim not meeting the manufacturer’s requirements for warranty. TruckAC.com will not warranty products, which it did not sell, have been abused, mishandled, altered or used inappropriately. Products that do not meet TruckAC.com installation guidelines will not qualify for warranty coverage. Defective returns shipped back after the 15th day from the date RMA was issued will not be accepted.

A/C Compressor Limited Warranty

A licensed Air Conditioning Technician must install the A/C Compressor and all related components to receive warranty coverage. Some new and remanufactured A/C Compressors do not contain oil. In this case, the installer must drain, measure, and refill the oil to ensure proper amount. If unsure of the oil type, the installer must discard the oil and add the correct amount/type (refer to OEM or A/C Compressor Manufacturer’s specifications). TruckAC.com is not responsible for damages to any part of the Air Conditioning system caused by improper installation of the A/C Compressor.

For warranty to be considered, a repair order must accompany the A/C Compressor, stating that the following procedures were performed:

Flushed A/C system with a non-residue liquid flush and approved flushing system.
Replaced the Accumulator or Receiver Drier.
Replaced the Expansion Device (orifice tube, liquid line containing the orifice tube, peanut valve, or block valve).
Replaced the Condenser (multi-flow or serpentine-style) if catastrophic compressor failure occurred.
Inspected A/C Compressor Clutch for proper air gap before installation (refer to OEM or A/C Compressor Manufacturer’s specifications).
Used only approved oil (PAG or Ester oil for R134a and Mineral Oil for R12) and proper amount for the system (refer to OEM or A/C Compressor Manufacturer’s specifications).
Rotated Clutch Hub ten full turns after A/C Compressor installation is complete.
Inspected A/C Compressor Drive Belt for proper adjustment and/or wear and repaired as needed.
Inspected Evaporator for proper airflow and repaired if needed.
Inspected Condenser, Radiator, and Charge Air Cooler for proper airflow and repaired as needed.
Inspected A/C System for leaks using Nitrogen and repaired as needed.
Evacuated A/C System for a minimum of 45 minutes and/or 1000 Microns.
Charged A/C System with proper refrigerant (R134a or R12) and proper amount (refer to vehicle specifications).
Inspected Fan Clutch or Electric Fan Assemblies for proper operation and replaced if needed.
Inspected A/C Compressor Clutch electrical circuit for proper voltage and repaired if needed.
Inspected all Pressure Switches for proper operation and replaced them if needed.

Electrical Components

Due to the fragile nature of Electrical Components, they will not receive warranty.