Shipping Information
Same Day Shipping
Parcel Shipments
TruckAC+ processes and ships orders on business days, Monday through Friday, excluding major United States Holidays. Most orders ship from our primary warehouse located in Dallas, Texas, but we do have additional fulfillment warehouses located across the United States. Product shipped from any of our additional fulfillment warehouses can be subject to an extra day of lead time.
We GUARANTEE same day shipping on all in stock parts when the order is received before 3:00pm (EST) Monday through Friday. If under any circumstance an in-stock order placed before 3:00pm (EST) doesn’t ship, we will notify you immediately by email or phone. Orders placed after 3:00pm (EST) will ship out on the following business day.
Please see general lead times for our standard shipping services in the contiguous 48 United States listed below, and don’t hesitate to contact our customer service team if you have any questions or concerns about our shipping procedures.
- UPS Ground – 3-5 Business Days
- UPS Three Day Select – 3 Business Days
- UPS Second Day Air – 2 Business Days
- UPS Next Day Air – 1 Business Day
LTL Shipments
Due to freight carrier scheduling, please allow up to one extra day for all orders requiring pallet shipping by freight truck.
- FedEx Economy Freight – 3-5 Business Days
International Shipping
TruckAC+ has partnered with a trusted third-party company, GlobalShopex.com to fulfill orders for our international customers. Simply add any items you wish to purchase in your shopping cart and choose the "international checkout" option. The items will automatically transfer to the GlobalShopex cart. You may pay with International credit cards, PayPal, SafetyPay, Bank wire transfers, Money Gram or other local forms of payment. GlobalShopex will process your payment and guarantee delivery. Once your order is completed, all inquiries should be directed to GlobalShopex at customercare@globalshopex.com or 786-391-4868.
You may also contact GlobalShopex using any of these local International Customer Service Phone Numbers:
Australia (Sydney) Tel:(612) 9037 0252
United Kingdom Tel:(020) 3371 9380
Japan (Tokyo) Tel: nbsp; (3) 4520 9639
Spain (Madrid) Tel:(91) 829 5114
South Africa Tel:(27 10) 500-2487
Canada (Toronto) Tel:(416) 840 5719
France (Paris) Tel:(01) 7666 0593
Mexico (DF) Tel:(52) 5553512656
Brazil (Sao Paulo) Tel:(55) 213958 1440
Peru (Lima) Tel:(51) 17087236
Colombia (Bogota) Tel:(1) 508 2859
Chile (Santiago) Tel:(56)2 29382628